Legal
Privacy Policy
Last updated: January 1, 2025
CoinGenius AI is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it. We do not sell your personal data to third parties.
1. Information We Collect
Information you provide
- Account data: email address, username, password (hashed)
- Payment data: billing information processed by our payment provider (Stripe). We do not store full card numbers.
- Communications: messages you send to our support team
Information collected automatically
- IP address, browser type, device identifiers
- Pages visited, features used, time spent on platform
- API usage logs and rate limit data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices and support messages
- Monitor and analyze usage patterns to improve the platform
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service providers: companies that help us operate the Service (hosting, payment processing, analytics) under strict data processing agreements
- Legal requirements: if required by law, court order, or governmental authority
- Business transfers: in connection with a merger, acquisition, or sale of assets
4. Cookies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use the Service (analytics)
You can control cookies through your browser settings. Disabling certain cookies may affect functionality.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected].
6. Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of your personal data
- Rectification: correct inaccurate data
- Erasure: request deletion of your data
- Portability: receive your data in a machine-readable format
- Objection: object to certain types of processing
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after changes constitutes acceptance.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: